SERVICES WE PROVIDE

CONCIERGE AND FRONT OF HOUSE SERVICES

Your first port of call – friendly and professional  

SMG provide a bespoke tailored concierge service to Clients. Our fully uniformed staff are trained in all aspects of roles from customer service/ conflict management to  fire marshals and much more. The concierge team reflect the professionalism of your organisation. Each team member is friendly, professional and polite.  

Concierge duties are tailored to your premises, duties could include, but not limited to: 

·         General Reception duties  

·         Meet and Greeting visitors – directing people where to go  

·         Regulating visitor parking  

·         Fire alarm tests 

·         Sorting mail  

·         Information gathering  

·         Administration duties  

·         Assistance with permits  

Depending on the client's premises, it may be more/ less duties.   

Stone Management Group provides the highest levels of punctual, reliable and professional concierge staff all of whom are fully trained and act as the perfect interface for your business.